FAQ

How long will my order take to arrive?

Most orders are delivered within 7–10 business days from the date of purchase.

Do you ship across India?

Yes, we ship across India. Shipping charges vary depending on the destination country and are calculated at checkout. You'll see the final shipping cost before placing your order.

How can I track my order?

Once your order has been shipped, you'll receive a confirmation email with a tracking link so you can follow your package every step of the way.

For an even smoother experience, we recommend creating an account with us. This allows you to easily view your order history and track your orders anytime from your account.

Can I return my order?

Yes. We accept returns within 7 days of delivery, provided the item is unused, in its original condition, and has all tags attached.

When will I receive my refund?

Once your return is received and approved, the refund will be processed to your original payment method.

How do I care for my Bouvea product?

We recommend gentle cleaning with a soft cloth and storing your product in a cool, dry place. For detailed care instructions, please visit our Product Care page.

Can I cancel or modify my order?

If your order has not yet been dispatched, please contact us as soon as possible and we'll do our best to assist.

Do the products look exactly like the photos?

We strive to represent our products as accurately as possible. However, slight variations in color may occur due to screen settings and lighting conditions.

How can I contact Bouvea?

You can reach us anytime at info@bouvea.com or through our Contact Us page.