FAQ

How long will my order take to arrive?

Most orders are delivered within 7–10 business days from the date of purchase.

Do you ship across India?

Yes, we ship across India with a flat shipping rate on all orders.

How can I track my order?

Once your order is shipped, you'll receive a tracking link via email to follow its journey.

Can I return my order?

Yes. We accept returns within 15 days of delivery, provided the item is unused, in its original condition, and has all tags attached.

When will I receive my refund?

Once your return is received and approved, the refund will be processed to your original payment method.

How do I care for my Bouvea product?

We recommend gentle cleaning with a soft cloth and storing your product in a cool, dry place. For detailed care instructions, please visit our Product Care page.

Can I cancel or modify my order?

If your order has not yet been dispatched, please contact us as soon as possible and we'll do our best to assist.

Do the products look exactly like the photos?

We strive to represent our products as accurately as possible. However, slight variations in color may occur due to screen settings and lighting conditions.

How can I contact Bouvea?

You can reach us anytime at hello@bouvea.com or through our Contact Us page.